October 21, 2022 POSTED BY Retreat Caravans
Swift Update
Good Morning Retreat Customers,
This is a special message to all our customers who are the owners of the Swift 500 Series cooktops, built between the 1st of January 2019 till the 31st of May 2020.
Please note that the issue with the gas burner on these cooktops can now be rectified by a Swift service agent.
We have added a list of all the service agents on our website. Please click here to download the service agents.
| ACT | FYSHWICK | LLOYD’S CARAVAN & RV | 39 Kembla Street FYSHWICK ACT 2609 | PH: (02) 62800655 Fax:(02) 6280 0755 |
| NSW | ???? | COMPLETE CARAVAN SERVICES | 0423 384 873 | |
| NSW | WOOLONGONG | WAYNE BRUCE | 0415 498 157 | |
| NSW | MORRISET | KEITH CLANCEY | 0418 64 74 73 | |
| NSW | WYOMING | ALAN GRAHAM’S CARAVAN & RV’S | 25 CARY STREET NSW 2250 | PH: (02) 4322 4488 |
| NSW | TERREY HILLS | RVGO CARAVAN & RV REPAIRS | UNIT H, 26-30 TEPKO ROAD NSW 2084 | PH: (02) 9986 2952 |
| NSW | LISMORE | HORN GAS SERVICE | 10 SNOW STREET | PH: (02) 6622 3085 Fax: (02) 6622 4748 |
| NSW | GOSFORD | ALAN GRAHAM CARAVANS | 514 Pacific Highway NTH GOSFORD NSW 2250 | PH: (02) 4328 4800 Fax: (02) 4329 5503 |
| NSW | BALLINA | RV & CARAVAN CENTRE | 6 RAY O’NEIL CRESCENT NSW 2478 | PH: (02) 6686 4225 |
| NSW | DUBBO | B & C CARAVAN SERVICE | 149A Fitroy Street DUBBO NSW 2830 | PH: (02) 6881 8877 |
| NSW | WINDSOR | PARRAVANS CARAVAN WORLD | 38-40 MILEHAM STREET NSW 2756 | PH: (02) 4577 5577 |
| NSW | COFFS HARBOUR | ABCO CARAVAN SERVICES | 6 COLLISON PLACE NSW 2450 | PH: (02) 6651 2445 |
| NSW | GLENDENNING | VOLTZ RV SERVICES | GLENDENNING | Jermy 0403 922 672 |
| NSW | TUGGERAH | COASTAL CARAVAN & RV PTY LTD | 144-148 PACIFIC HIGHWAY NSW 2259 | PH: (02) 4353 1100 |
| NSW | TWEED HEADS | TERRY (MOBILE) | 0420 503 711 | |
| NSW | LONDONDERRY | JAMES CARAVAN REPAIRS | 0410 511 112 | |
| NSW | ARGENTON | LAKESIDE GAS FRIDGES | 511 LAKE ROAD NSW 2284 | PH: (02) 4958 6652 |
| QLD | FOREST GLEN | GREEN RV | 6 OWEN CREEEK ROAD QLD 4556 | PH: (07) 5356 5000 |
| QLD | KUNDA PARK | CARAVAN & RV WORKS | 12-14 ENTERPRISE STREET QLD 4556 | PH: (07) 5445 6662 |
| QLD | MAREEBA | DAVID | 0439 786 342 | |
| QLD | SUNSHINE COAST | GAS CONNECTIONS | 32 HAMILTON CLOSE MOOLOOLAN VALLEY QLD 4553 | PETER: 0415 737 357 |
| QLD | KUNDA PARK | COASTAL CARAVAN SERVICE & REPAIRS | 38 PAGE STREET QLD 4556 | PH: (07) 5456 2456 |
| QLD | SANDGATE | ALL BRAND CARAVAN SERVICES | 113 CONNAUGHT STREET QLD 4017 | PH: (07) 3869 2969 |
| QLD | REDLANDS BAY | A & C GAS SERVICES | 16 MAIN STREET REDLAND BAY QLD 4165 | M: 0414 624 241 |
| QLD | CAIRNS | BABINDA MOBILE CARAVAN REPAIRS | MUNRO STREET QLD 4861 | 0422 89 90 48 PH: (07) 4224 8626 |
| QLD | TOWNSVILLE | TOWNSVILLE CARAVAN REPAIR CENTRE | 8 CARROLL STREET QLD 4814 | PH: (07) 4779 1881 |
| QLD | TOWNSVILLE (BOHLE) | NORTH REGIONAL GAS (NRG) | 59 CROCODILE CRESCENT QLD 4818 | PH: (07) 4774 5111 |
| QLD | BURPENGARY | KRATZMANN CARAVANS | 194 BRUCE HIGHWAY QLD 4505 | PH: (07) 3888 2755 |
| QLD | CABOOLTURE | CABOOLTURE CARAVAN REPAIRS | 17 STRATHVALE COURT QLD 4510 | PH: (07) 5495 1966 |
| QLD | NTH ROCKHAMPTON | CAPRICORN CARAVAN CENTRE | 12 Queen Elizabeth Drive QLD 4701 | PH: (07) 4927 4826 |
| QLD | MAROOCHYDORE (KULUIN) | MAROOCHY GAS & SOLAR | UNIT 2/25 FISHERMANS ROAD KULUIN QLD 4558 | PH: (07) 5443 1993 |
| QLD | KULUIN | SUNCOAST CARAVAN SERVICE | 33 FISHERMANS ROAD QLD 4558 | PH: (07) 5443 1036 |
| QLD | VARSITY LAKES | HINTERLAND CARAVANS | 14 JOHN DUNCAN COURT QLD 4227 | PH: (07) 5583 6777 |
| QLD | BOYNE ISLAND | CQ CARAVAN SERVICES | 3 DENNIS STREET QLD 4680 | PH: (07) 4973 3851 |
| QLD | HARVEY BAY | PATON’S ELECTRICAL | PO BOX 1671 QLD 4655 | PH: (07) 4125 1871 |
| QLD | MOOLOOLABA | NORTH COAST GAS | 59 Moondarra Cresent MOOLOOLABA QLD 4557 | PH: (07) 5444 5781 |
| QLD | BUNDABERG | DEMPSTER’S CARAVAN APPLIANCE REPAIRS | 19 SCOTLAND STREET QLD 4670 | PH: (07) 4154 3207 |
| QLD | BUNDABERG | TAKALVANS | 94 TAKALVAN STREET QLD 4670 | PH: (07) 4151 1621 |
| QLD | TOOWOOMBA | TRAIL A VAN | 24 MANSELL STREET QLD 4350 | PH: (07) 4634 8600 |
| QLD | SOUTHPORT | CARAFIX | Unit 36, Bailet Cresent SOUTHPORT QLD 4215 | PH: (07) 5591 4220 Fax: (07) 5591 2410 |
| QLD | MANANGO | GAS FITTER | PO Box 407 MANANGO QLD 4615 | PH: (07) 4163 1151 M:0419 530 737 |
| QLD | GARBUTT | CARAVAN MART | 3689 Ingham Road GARBUTT QLD 4814 | PH: (07) 47565 0755 |
| QLD | BURLEIGH HEADS | GOLDY’S RV APPLAINCE SERVICE | 1/17A Ern Harley Drive BURLEIGH HEADS | 0478 831 636 |
| QLD | HARVEY BAY (PIALBA) | BEST’S CARAVAN SERVICES | SHED 6/23 NISSEN STREET PIALBA QLD 4655 | PH: (07) 4124 7166 |
| NT | ALICE SPRINGS | JC’S DETAILING & CARAVAN REPAIRS | 6/31 ELDER STREET NT 0870 | PH: (08) 8967 2160 |
| NT | PINELAND | PRATT PLUMBING | SHED 4/866 STUART HIGHWAY NT 0829 | PH: (08) 8932 2688 |
| NT | KATHERINE | CARAVANS IN KATHERINE | 1 PALMER STREET KATHERINE NT 0851 | M:0491 260 692 |
| NT | COCONUT GROVE | FULL ON PLUMBING | 4/8 CARYOTA COURT NT 0810 | PH: (08) 8948 1001 |
| SA | EVANSTON | GAWLER CARAVAN CENTRE | 57 PARA ROAD SA 5116 | PH: (08) 8522 2707 |
| SA | ST MARYS | DARIO CARAVANS | 1 PINN STREET ST MARYS SA 5042 | PH: (08) 8277 4388 |
| SA | KILBURN | DAVE BENSON CARAVANS | 62-66 GRAND JUNCTION ROAD SA 5094 | PH: (08) 8262 2500 |
| SA | PORT LINCOLN | PORT LINCOLN CARAVAN CENTRE | 7 Blackman Place PORT LINCOLN SA 5605 | PH: (08) 8682 4155 Fax: (08) 8662 4166 |
| SA | KILBURN | CARA REST | 64 Grand Junction Road Kilburn SA 5084 |
PH: (08) 8162 5013 |
| SA | MODBURY NORTH | RV HEATING & COOLING | 7 PENGUIN STREET | M: 0411 122 527 |
| SA | HAMPSTEAD GARDENS | MIKE GRIGGS CARAVANS & SERVICE | ELM STREET SA 5086 | PH: (08) 8261 5308 |
| SA | ADELAIDE | ALL PLUMBING SERVICE | 38 Oakleigh Road MARION SA 5043 | PH: (08) 8277 5014 M: 0417 800 979 |
| SA | MOUNT GAMBIER | DONEHUE’S LEISURE | 250 JUBILEE HIGHWAY SA 5290 | PH: (08) 8725 2826 |
| VIC | RINGWOOD | CARAVAN CITY | Maroondah Highway RINGWOOD VIC 3134 | PH: (03) 9725 5144 M: 0438 576 298 |
| VIC | WANGARATTA | WANGARATTA CARAVANS | 56-58 PARFITT ROAD VIC 3677 | PH: (03) 5721 8796 |
| VIC | WODONGA | ALBURY WODONGA RV WORLD | 1A WATSON STREET VIC 3690 | PH: (02) 6024 4222 |
| VIC | EPSOM | EPSOM PALMS CARAVANS | 85 Station Street EPSOM VIC 3551 | PH: (03) 5448 4589 |
| VIC | SHEPPARTON | GV CARAVAN SERVICES | 87 DRUMMOND ROAD VIC 3630 | PH: (03) 5821 7168 |
| VIC | SHEPPARTON | SOLAR CITY MARINE | 195 Numurkah Road SHEPPARTON VIC 3630 | PH: (03) 5831 6388 |
| VIC | COLAC | COLAC ELECTRICAL CONTRACTORS | 70 COLAC-FORREST ROAD VIC 3249 | PH: (03) 5231 4817 |
| VIC | HORSHAM | CHRIS PAYNE ELECTRICAL | 15 CITRUS AVE VIC 3400 | M: 0438 327 454 |
| VIC | HORSHAM | GO NORTH RV SERVICES | 9A KING DRIVE VIC 3402 | (03) 5382 4183 |
| VIC | ROSEBUD | OUR VAN RV | 2-4 HENRY WILSON DRIVE VIC 3940 | PH: 1300 068 700 |
| TAS | GET HITCHED MOBILE REPAIRER | 0439 931 284 (Callum) | ||
| TAS | ULVERSTONE | LIFESTYLE CARAVANS | 104 EASTLAND DRIVE TAS 7315 | PH: (03) 6425 7639 |
| WA | BROOME | BROOME PLUMBING & GAS | 32 CLEMENTSON STREET WA 6725 | PH: (08) 9192 3733 |
| WA | BUSSELTON | THE CARAVAN DOCTOR | 94 STRELLY STREET WA 6280 | PH: (08) 9752 3100 |
| WA | BUSSELTON | MARK 1 PLUMBING | 139 BUSSELTON HIGHWAY BUSSELTON WA | 0456 800 829 |
| WA | BROOME | OVERALL CARAVAN REPAIRS | 5 Glenislet Loop BROOME WA 6725 | PH: (08) 9193 5434 Fax: (08) 9193 5101 M: 0419 935 434 |
| WA | BROOME | EASY ELECTRICAL | 0417 789 967 | |
| WA | BECKENHAM | PERTH CARAVAN CENTRE | 1606 Albany Highway BECKENHAM WA 6107 | PH: (08) 9258 9500 |
| WA | MADDINGTON | GEORGE DAY CARAVANS | 1950 Albany Highway MADDINGTON WA 6109 | PH: (08) 9493 5557 |
| WA | MADDINGTON | CARA SPARES | 1950 Albany Highay MADDINGTON WA 6109 | PH: (08) 9493 4445 |
| WA | MADDINGTON | FREEDOM GAS | 21 SEVINGTON STREET WA 6109 | PH: 0413 560 393 |
| WA | GERALDTON | COUNTRY TIME CARAVANS | 151 & 152 FLORES ROAD WA 6530 | PH: (08) 9964 4224 |
| WA | GERALDTON | BATAVIA COAST COROMAL | 215 FLORES ROAD WA 6530 | PH: (08) 9923 1601 |
| WA | MIDLAND | NEXUS GAS | PO Box 1920 MIDLAND WA 6936 | M: 0417 986 304 |
| WA | BARRAGUP | LUXURY RV’S | 583 PINJARRA ROAD WA 6209 | PH: (08) 9535 5507 |
| WA | ROCKINGAHAM | ROCKINGHAM RV | 87 DIXON ROAD WA 6168 | PH: (08) 9528 1151 |
| WA | EXMOUTH | EXMOUTH CARAVANS | 5 MALEY STREETWA 6707 | PH: (08) 9949 4476 |
These service agents will help to rectify the gas burner issue under warranty at no cost to the consumer.
However, if your Swift 500 series cooktop was built before the 1st of January 2019, you must still remove the gas knob.
Please do not use the front left burner in the meantime.
To stay up to date please monitor the Swift Appliance Group website below. You can also register on this website for the recall.
