Retreat Caravans 20th Anniversary Upgrade Pack Promotion
Terms & Conditions
1. Promoter
The promoter is Retreat Caravans Pty Ltd (“Retreat Caravans”), ABN 51 103 363 643, located at 10–18 Labro Drive, Campbellfield VIC 3061.
2. Promotion Period
The promotion commences at 12:01am AEST on 15 June 2026 and concludes at 11:59pm AEST on 15 July 2026 (“Promotion Period”).
Retreat Caravans reserves the right to extend, modify or withdraw the promotion at its discretion.
3. Eligible Purchasers
The promotion is open to Australian residents aged 18 years or over who purchase an eligible new Retreat Caravan through a participating authorised Retreat Caravans dealer during the Promotion Period.
4. Eligible Dealers
The promotion is available exclusively through participating authorised Retreat Caravans dealers, including:
- Luxury RVs Queensland
- Luxury RVs Western Australia
- Escape RVs
- 7th Street Caravans
Additional participating dealers may be included at the discretion of Retreat Caravans.
5. Eligible Caravans
To qualify for the promotion, customers must place an order for a new Retreat Caravan during the Promotion Period.
The promotion applies only to eligible new factory orders accepted by Retreat Caravans and the participating dealer.
6. Exclusions
The promotion does not apply to:
- Existing customer orders placed before 15 June 2026
- Dealer stock units
- Demonstrator caravans
- Used caravans
- Trade-in transactions where a new qualifying order is not placed
- Previously delivered caravans
- Cancelled orders
- Orders transferred from another promotion unless approved by Retreat Caravans
Retreat Caravans reserves the right to determine eligibility at its sole discretion.
7. Promotional Offer
Eligible purchasers will receive the Retreat Caravans 20th Anniversary Upgrade Pack at no additional cost.
The advertised value of the upgrade package is up to $7,250 including GST.
The package may include:
- Retreat Laser Cut Front Logo
- Retreat Laser Cut Rear Logo
- Retreat Laser Cut Capping
- Exclusive Anniversary Decals
- 20 Year Anniversary Badge
- Monster Access Doors
- Rear Wing with Flood Light
- Duraplate Side Protection
- 40 x 40 Angle J-Mould
- Black Powder-Coated Bumper Bar
Package inclusions may vary depending on caravan model, specification and manufacturing requirements.
Images used in promotional material are for illustrative purposes only.
8. No Cash Alternative
The upgrade package:
- Cannot be redeemed for cash
- Cannot be exchanged for credit
- Cannot be transferred to another purchaser
- Cannot be substituted for alternative products, accessories or upgrades unless approved by Retreat Caravans
9. Availability
All upgrades are subject to product availability and manufacturing schedules.
If any listed component becomes unavailable, Retreat Caravans reserves the right to substitute a component with a product of equal or greater value.
10. Order Changes and Cancellations
If an eligible order is cancelled, amended or terminated before delivery, Retreat Caravans may withdraw the promotional offer.
Any refund entitlement will be governed by the purchaser’s sales contract with the authorised dealer.
11. Dealer Participation
Participating dealers are independently owned and operated businesses.
Pricing, delivery timeframes, finance approvals and contractual arrangements remain between the customer and the selling dealer.
12. Liability
To the maximum extent permitted by law, Retreat Caravans excludes all liability for any loss, damage or injury suffered by any person arising directly or indirectly from participation in the promotion.
Nothing in these Terms & Conditions excludes any consumer rights under the Australian Consumer Law.
13. Privacy
Any personal information collected in connection with the promotion will be handled in accordance with the Retreat Caravans Privacy Policy and applicable Australian privacy legislation.
14. Acceptance
By placing an eligible order during the Promotion Period, customers are deemed to have accepted these Terms & Conditions.
15. Contact
For further information regarding this promotion, please contact:
Retreat Caravans
10–18 Labro Drive
Campbellfield VIC 3061
